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How Ausgrid cut inspection time by 60% with Orb

Ausgrid — NSW transmission and distribution network

60%

Reduction in post-flight review time

Ausgrid transmission towers in NSW — aerial view showing the scale of infrastructure that Orb now analyses automatically

Challenge

Ausgrid manages 50,000 km of transmission and distribution network across NSW. Their drone inspection program captured high-quality footage but the review process was a bottleneck — teams of inspectors spending weeks manually reviewing every flight to find defects.

Solution

Ausgrid integrated Orb into their existing drone inspection workflow. Footage from DJI Enterprise drones is uploaded directly to Orb after each flight. Within 4 hours, annotated findings — with severity scores, GPS coordinates, and asset IDs — are available in the Orb portal and pushed to their SAP PM system.

Results

  • Post-flight review time reduced from 6 weeks to 48 hours
  • 10× increase in number of defects identified per flight
  • Full SAP PM integration — findings flow directly into work orders
  • 100% audit-ready documentation for regulatory compliance
“Orb changed what we thought was possible in inspection. We're finding faults we would have missed and making maintenance decisions weeks earlier.”

Michael Chen

Network Integrity Manager, Ausgrid, Ausgrid

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